Dreams - Fulham

The sales guy was very helpful in explaining the various features and in helping us to identify our bed.

I think the overall quality of the mattresses in particular are very high And I needed a extra low base ,witch I had trouble finding , but you found me one the height I needed with the removel of the feet So I was so impressed I'm taking my sister to the shop today,as she wants to buy the same bed

I had a very friendly and attentive gentleman who made the whole process of choosing what i need very easy for me. In general i find the prices a bit expensive but it compensates with the 0%APR instalments.

Saiva was really nice and helpful. I like the fact that you propose to reimburse if we find the same product cheaper somewhere else. I was just suprised that there was only 1 model of high quality pocket springs mattress available for a 160*200 bed

Andrew Chung was very friendly and helped us with everything we needed. He showed us all our options and took into account our budget. He found us the best deals for what we were looking for and made our experience at Dreams easy and productive.

Greeted on arrival, then offered assistance straight away, along with the offer of a drink- Andrew made sure I had allocated parking, showing me where to park to avoid any charges. Once shown a range of bed, to their full potential..... with the assistance outstanding knowledge of each different one, he made sure my specifications and price range were met, also showing me alternative/ other ideas! I was then made to feel comfortable when making my purchase, which was quick and smooth. All staff were very accommodating, the customer service was outstanding!

The colleague I was greeted by was Savia. I was welcomed with s smile and was offered a beverage which was a surprise. I was allowed time yo look around and she was instsntly on hsnd to assist and was able to snswer all my questions. She made this an excellent experience and she is such a lovely person vety friendly. All the collegues who were present were very polite smiling and welcoming. I would definately recommended this store.

Good customer experience with value products of quality

The staff were very welcoming as soon as i arrived. The colleague listened to what i was looking for and what was not to my taste and showed me what was available to my preferences. He was friendly and very helpful.

Saiva was a fantastic sales person who catered to our every need; this could not have been better customer service. Saiva was friendly, patient and informative resulting in us getting our dream mattress!