Dreams - Halifax

WE WERE ALLOWED TO TAKE AS MUCH TIME AS WE NEEDED TO TRY OUT THE BEDS & AFTER THE INITIAL TALK ON THE PRODUCTS WHICH WAS VERY INFORMATIVE WE WERE LEFT TO MAKE OUR OWN WAY AROUND THE STORE KNOWING HELP WAS AT HAND IF NEEDED.

Friendly and knowledgeable staff and prompt service.

The Store Manager, David, greeted us on entry and started by offering a cup of coffee, which was most welcome. He explained all we wanted to know, explaining how the mattresses were arranged by colour and how all the products were made. He was there when we wanted to ask a question but was not pushy or intrusive in the slightest. We felt very comfortable taking our time to make our decision.

He was friendly and helpful and supplied plenty of tea!

Clear explanation of products and prices but then salesperson (Becky) left us alone until we asked for further assistance. Becky provided advice and help to ensure we got the right product for us in a very friendly, knowledge and helpful manner.

Gary who served us asked if we wanted any help when we arrived at the store, explained to us about the different colour coding for the firmness of the mattresses and then left us to look round the store. Gary was not a pushy salesperson which we appreciated but was very helpful when we were ready to place our order.

We entered a lovely warm store very clean the music was brilliant we were singing. We were greeted by Gary and made to feel very welcome, we were offered a drink also, Rebecca made a smashing cup of tea. The environment of the store was very relaxed homely like. Gary showed us the flaxby range which we loved like hotel luxury also purchased a spare bedroom mattress and lots of bedding and pillows. Thank you all including the manager the shopping experience was first class

Excellent friendly service from Gary Very professional and provided me with all the information I required to purchase the products we were wanting. Would definately recommend dreams company.

the service was quick efficient and very friendly and when my father called in later he was also treated with respect and offered a hot chocolate .

Great staff who were extremely helpfull