Dreams - Halifax

Our initial online item was out of stock, however Andy was able to provide an in store like for like product. No heavy salesmanship, just good product knowledge and space to allow us to decide. Then at checkout...what a super surprise and they just kept coming..a duvet, 4 pillows, mattress and pillow protectors, and best of all mattess insurance, all at no extra cost. We couldn't believe our luck..Thank you.

The lady that greeted me on entry was very helpful and very kind, and her knowledge was very useful

I think this was down to the customer service from the store assistant. I had an amazing experience and walked away with a double mattress and a few extra products for very cheap in less than 30 minutes. My aim when I woke up with a bad back on Saturday morning was to go and pickup a mattress in the next couple of days. I did honestly think I would be walking away with one tat day and sleeping on it that evening. Amazing really.

Sale items were clearly marked and explained. Help straight away which was great. Greeted as soon as entering the store. Felt welcome.

Although out sales assistant Andy was extremely helpful and knowledgeable he left us to try out our intended product on our own. He was very quick and efficient when we placed our order. Very very good at his job.

Very efficient staff explained all the products was given a drink Andy from Halifax store couldn't be anymore helpful

Very friendly and helpful staff. Great deals on offer

The staff were helpful when needed but also knew when to give you space and not be pushy.

WE were shown items relating to our choices and given excellent customer service throughout

Fiona was very helpful with showing and explaining the different beds and mattresses. This put us at easwhen making our decision and also the mattress machine which showed us the perfect mattress for us