Dreams - Harlow

2189 ratings
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Location

Princes Gate Retail Park, Edinburgh Way,
Harlow, CM20 2SU

anonymous

By anonymous | 5/23/2015

All of our needs were met by our salesman Tom and Shah at the Harlow branch. They explained everything to us clearly and thourghly and did not put us under any pressure. We were made a hot drink each which we felt was a nice tough to looking after us. We left the store very happy customers and can't wait for our new bed to arrive.

anonymous

By anonymous | 5/23/2015

I was just looking but the salesman tom was so good and me feel so comfortable that I ended up buying the dearest and best bed in the showroom. I think that I will be recommending tom and your business to all my friends and family as I feel so happy with my purchase even though I was just browsing. Overall rating of salesman tom excellent and overall rating of dreams excellent and rating of my purchase over the moon

anonymous

By anonymous | 5/16/2015

Was a wonderful fabulous service and customer service so good all round and helpful friendly, The store does need a revamp but in all great all round

anonymous

By anonymous | 5/16/2015

Very helpful assistant. Went out of his way to help.

anonymous

By anonymous | 5/12/2015

We thought we knew exactly what we wanted, however after speaking with Tom at the Harlow store, he showed us a few other options, and ultimately we based our purchase on his recommendation and were very happy. Tom wasn't pushy at all, and seemed genuinely interested on what would suit us best, which is a rare find as sometimes you feel pressured but our experience wasn't like that all, it was friendly and genuine. We decided to go for interest free monthly payments to cover the full cost and felt this was explained well, and all our questions were answered perfectly. We were surprised to find out that Tom was in training as he was so professional and knowledgable, we were convinced he was management! We will definitely return to this store again, and are more than happy to recommend Dreams. All members of staff that day were friendly and helpful and we are so excited to receive our new bed in a few weeks!

anonymous

By anonymous | 5/10/2015

the chap was new in to his role he was very helpful, very friendly and was able to answer all my questions/queries, with help form his colleagues

anonymous

By anonymous | 5/4/2015

Sales person was not pushy & allowed plenty of time for us to reach our decision.

anonymous

By anonymous | 5/4/2015

very good service and new all about products he was selling but also gave us time to relax and think on our own

anonymous

By anonymous | 5/2/2015

Given time to view products first & then assistance offered, guidance given & again given time alone to discuss with my husband our requirements, always available when needed and very pleasant assistant

anonymous

By anonymous | 5/2/2015

The salesman, Tom was very helpful, although he had only been with the store for a month. He seemed very knowledgeable and talked us through the various mattress options until we found what we were looking for.