Dreams - Harlow

The salesman failed to take the opportunity to sell me a headboard for the bed I had just purchased. We left the store and had to go back to purchase the headboard.

The price of the headboard was not included I the set price od the bed. This made it irritating when we found out it cost an extra 250.

Staff was very polite and helpful, a lot of products on show, some very nicely made that you would like to lay down and not live, but we were not happy with the waiting time of six weeks for our bedroom furniture to be delivered, and also even if we beneficiated of the buy 3 for 2 offer, we still did find the products we bought overpriced. About quality of the items yes they looked very good, but we realy can comment only after we use them for some time. So we can't wait for them to be delivered.

I visited the store and spent time selecting a mattress to match the frame I had selected online (which wasn't available in store). I placed my order and received a receipt. I was advised that I would be telephoned the next day regarding delivery. The call hasn't happened, I can see the frame is no longer available online, which leads me to believe my order will not be fulfilled.

I visited the store and spent time selecting a mattress to match the frame I had selected online (which wasn't available in store). I placed my order and received a receipt. I was advised that I would be telephoned the next day regarding delivery. The call hasn't happened, I can see the frame is no longer available online, which leads me to believe my order will not be fulfilled.

I visited the store and spent time selecting a mattress to match the frame I had selected online (which wasn't available in store). I placed my order and received a receipt. I was advised that I would be telephoned the next day regarding delivery. The call hasn't happened, I can see the frame is no longer available online, which leads me to believe my order will not be fulfilled.

I visited the store and spent time selecting a mattress to match the frame I had selected online (which wasn't available in store). I placed my order and received a receipt. I was advised that I would be telephoned the next day regarding delivery. The call hasn't happened, I can see the frame is no longer available online, which leads me to believe my order will not be fulfilled.

When mattress arrived took it out of plastic cover and son helped me to put it on the bed the bottom right corner was soaking wet and I can’t get a replacement till 6th November I can’t understand how it got wet and comer protective strips were dry so they must of been put on with it already wet

We were purchasing a headboard that was not available to look at. We had seen it online and wanted to look at it before purchasing it. We were pointed towards a headboard which turned out not to be the same as the one we had seen. We decided to order the one we had seen online?, and we're told delivery would be weeks away. 9ther online retailers can turn around orders in DAYS, not weeks

Good evening The person assistant was very very rude Regards