Dreams - Hull

2950 ratings
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Location

Unit 2A, The Junction, St Andrews Quay Retail Park,
Hull, HU3 4SA

SophieC

By SophieC | 8/18/2020

When i first entered the store James greeted me and asked if there was anything he could help me with. At this point i wanted to look around for myself first so he told me to come back to him once i was done. I then came back to James for his help as i found a Base that i liked but needed help with a mattress. I then explained that i bought a bed and mattress 2 years ago but wasn't finding it comfy so he suggested i lay on the sleep match machine which showed that i needed a firm/very firm mattress. He was very patient showing me the different mattresses and didnt rush me at all, he asked my budget and tried to find products within that range, although it was a challenge as i wanted a superking! He gave me a pillow to try the different beds with and this made a big difference to my sleep position and i ended up purchasing two of them as they were really comfy and would keep me cool in the night. Once i had settled on a mattress we sat down and he offered me a bottle of water which was very much appreciated as it was warm and he quoted me for the bed, i went through with the purchase and he explained everything in detail. He is an asset to the team

SophieC

By SophieC | 8/18/2020

When i first entered the store James greeted me and asked if there was anything he could help me with. At this point i wanted to look around for myself first so he told me to come back to him once i was done. I then came back to James for his help as i found a Base that i liked but needed help with a mattress. I then explained that i bought a bed and mattress 2 years ago but wasn't finding it comfy so he suggested i lay on the sleep match machine which showed that i needed a firm/very firm mattress. He was very patient showing me the different mattresses and didnt rush me at all, he asked my budget and tried to find products within that range, although it was a challenge as i wanted a superking! He gave me a pillow to try the different beds with and this made a big difference to my sleep position and i ended up purchasing two of them as they were really comfy and would keep me cool in the night. Once i had settled on a mattress we sat down and he offered me a bottle of water which was very much appreciated as it was warm and he quoted me for the bed, i went through with the purchase and he explained everything in detail. He is an asset to the team

SophieC

By SophieC | 8/18/2020

When i first entered the store James greeted me and asked if there was anything he could help me with. At this point i wanted to look around for myself first so he told me to come back to him once i was done. I then came back to James for his help as i found a Base that i liked but needed help with a mattress. I then explained that i bought a bed and mattress 2 years ago but wasn't finding it comfy so he suggested i lay on the sleep match machine which showed that i needed a firm/very firm mattress. He was very patient showing me the different mattresses and didnt rush me at all, he asked my budget and tried to find products within that range, although it was a challenge as i wanted a superking! He gave me a pillow to try the different beds with and this made a big difference to my sleep position and i ended up purchasing two of them as they were really comfy and would keep me cool in the night. Once i had settled on a mattress we sat down and he offered me a bottle of water which was very much appreciated as it was warm and he quoted me for the bed, i went through with the purchase and he explained everything in detail. He is an asset to the team

glynnisp

By glynnisp | 8/17/2020

My husband and I were highly satisfied with the professional approach and knowledge of the sales assisstant (DAN). He was so very helpful and made us feel at ease. He also went over the delivery instructions and we found that he had given us all the information that we needed.

glynnisp

By glynnisp | 8/17/2020

My husband and I were highly satisfied with the professional approach and knowledge of the sales assisstant (DAN). He was so very helpful and made us feel at ease. He also went over the delivery instructions and we found that he had given us all the information that we needed.

glynnisp

By glynnisp | 8/17/2020

My husband and I were highly satisfied with the professional approach and knowledge of the sales assisstant (DAN). He was so very helpful and made us feel at ease. He also went over the delivery instructions and we found that he had given us all the information that we needed.

glynnisp

By glynnisp | 8/17/2020

My husband and I were highly satisfied with the professional approach and knowledge of the sales assisstant (DAN). He was so very helpful and made us feel at ease. He also went over the delivery instructions and we found that he had given us all the information that we needed.

Lynn t

By Lynn t | 8/17/2020

The sales person was very helpful and went into detail about the different type of mattresses, he offered us bottles of water, which we found very nice.he( alan) was very good we also got the bedcover, pillows on discount . We also purchased the 8yr guarantee. All in all if we need anything else we shall certainly go back. Very happy.

Lynn t

By Lynn t | 8/17/2020

The sales person was very helpful and went into detail about the different type of mattresses, he offered us bottles of water, which we found very nice.he( alan) was very good we also got the bedcover, pillows on discount . We also purchased the 8yr guarantee. All in all if we need anything else we shall certainly go back. Very happy.

Lynn t

By Lynn t | 8/17/2020

The sales person was very helpful and went into detail about the different type of mattresses, he offered us bottles of water, which we found very nice.he( alan) was very good we also got the bedcover, pillows on discount . We also purchased the 8yr guarantee. All in all if we need anything else we shall certainly go back. Very happy.