Dreams - Huntingdon

Michelle was very helpful from the moment we walked in. Understood our needs and wants and 100%Understood us. Her customer service was amazing

Absolutely made up with the quality of service, customer care and quality of the product, over all very impressed

We were attended to quickly and with excellent service. The staff were highly knowledgeable of the products and we felt able to make an informed decision about the best mattress for us. The mattresses we tested were high quality and we were able to leave with what we wanted.

I was made to feel very welcome by a member of staff who was friendly, knowledgeable and williing to spend time with me to ensure that I was able to make an informed decision. I hadn’t bought a bed for 20 years. Technology has moved on just a bit in that time!

We were impressed by the technology that was able to identify a mattress suitable for body shape and weight. The member of staff who welcomed us was knowledgeable and helpful with a calm and relaxed manner. A very pleasant experience.

The whole procedure of making the purchase was extremely easy. From finding the depot, parking, the layout of the beds within the depot, the Covid adherence by the staff member on duty at the time of our visit, plus the relaxed but professional way we were dealt with. The system of finding the best options for our needs was interesting and from that we chose one of the mattresses suggested. We were impressed with the range of beds on offer and the quality. The actual purchase procedure was simple and fast. The date offered for delivery was quicker than expected. No heavy sales pressure, which was appreciated, but the assistant was friendly, knowledgeable and answered all our queries. We have no hesitation in recommending your company and will certainly use you again should the occasions arise.

Very nice experience, plenty of time to try out beds and make the right decision

Very impressed with Michael's knowledge of the products. Staff were both very accommodating. The free bottle of water and ability to use the toilet in store was the difference between making a purchase in dreams or going elsewhere. Loved the sleep assessment machine too!

Huntingdon Store gave us an excellent service , finding something suitable and delivering it in good time for visitors. All staff were friendly and professional including the delivery men. At all times we were kept in contact as to the delivery times too.

In-store customer service was excellent, Michael was extremely knowledgeable, friendly and helped my 13 daughter choose the appropriate mattress, pillow and bed. She loved the mattress machine!! I was really pleased with the delivery date of next week, I thought it would be weeks.