Dreams - Huntingdon

We were greeted by a staff member on entering the store who asked if we were looking for anything specific - once we explained we were shown the relevant items - everything was explained and we liked what we saw and how we were dealt with so we placed the order - we were even happier when we found out how soon we could get it delivered too although I am still waiting for the delivery time to be advised as it should be coming tomorrow - we were so pleased we ended up ordering two beds and bedside cabinets too which is a bonus for Dreams too - looking forward now to receiving the items

Sally listened to what it was we were looking for and explained all of the options, including different styles, colours and lifting options carefully to ensure the best possible frame for our needs would be the one we chose.

As soon as we walked in the door Michel the assistant asked us if we needed help. She was very knowledgeable and professional from start to finish. Nothing was too much trouble. The whole experience was excellent.

We were helped by Sally 368 who approached us when we arrived and gave us the information we requested. Sally explained that the technology that is available in-store to assess the correct bed for us was available so we followed the full procedure. She then showed us the beds that she had established would be suitable for us, invited us to try each one and we then chose the one we preferred. Easy, quick and both staff we interacted with were pleasant and friendly.

Very efficient staff, polite and helpful. Left alone to decide on options.

Very knowledgeable, approachable and friendly staff who also weren't too pushy and gave us time to revisit the mattresses on display and make a choice on our own.

Excellent assistance fantastic help from Michel, Headboard being delivered in a week. Couldn’t ask for more.

Dreams store was easy to find and access with plenty of parking. Having bought a bed from Dreams some years ago it was an easy chose when needing a new mattress. Sally was easy to talk to and ready to give me all the asistance I needed to choose a mattress. I was not hurried and after going on the machine to test my needs she showed me several options. Was pleased to go ahead and order a new Mattress! Free delivery within a week was a real bonus.

The store was easy to locate and had plenty of parking. But what really impressed me was the staff, we had two visits and two different staff helped us. They were both so friendly and knowledgeable and patient and when we went back the second time, the other member of staff remembered us and picked up our enquiry without any problem. This is how shopping should be done, well done to those hard-working excellent assistants, they are a credit to the store and are why I didn’t shop on-line but in person, so much added value and help. The bed we chose was to be built in the UK with natural materials and we had the chance to try it out, as well as several others, so we were very confident about the product we were buying. Would definitely recommend.

Staff friendly, knowledgeable and patient.