Dreams - Inverness

Donnie and his colleague were very helpful and friendly. It was like dealing with a local company rather than a national chain!...

Staff member took time to listen to our wants and needs

The salesman was very helpful explained all the differences between the mattresses and colour code just made it so easy even offered us a tea or coffee ...excellent

The salesman was very helpful knowledgeable but not pushy. He took time to understand our needs and was polite and considerate. He made it an enjoyable experience.

The staff were all very helpful and friendly when assisting us with our choice of products.

Covered everything and more

Tracy must have been in the business several years as she gave the impression she really understood the products. Obviously Dreams must treat their staff well as Tracy was motivated to sell us the right bed not just any bed.

assistant took time to find out exactly what my needs were and guided me to the products that would meet those needs, giving me a choice of prices

sales people very good right balance of availability and letting you have a look around

Dave and his colleague (Tracy, we think) were extremely friendly and helpful. We had our two young children with us and Tracy gave them things to play with and keep them occupied which completely took the stress out of trying and buying a new mattress! Dave made sure we were aware of the differences between the 3 mattresses we were sampling and also left us to be able to decide in our own time without being pushy at all. We were made aware of all the products that would compliment our purchase but again none of these were pushed on us which we appreciate as customers. We will not hesitate to shop at Dreams in the future...when we save our pennies again!!