Dreams - Inverness

The assistant Dave helped me a great deal as I was after a automatic bed for my disability, a great performance overall

I have a chronic illness and I get a very restless sleep in my current bed I actually get my best sleep in my reclining chair I decided I needed a new bed and I live 120 miles from my nearest city Inverness when I reached Inverness I went to dreams first to purchase a bed upon arrival at the store I found the salesman to be very approachable and enquiring as to why I was looking for a new bed and if I had any special requirements he made me feel very comfortable to talk about my illness and he really listened and suggested an adjustable bed which after trying I knew this was want I needed we discussed prices which turned out to be £2000+ which was more than I intended to spend he then explained the disability tax relief he didn't push for the sale and suggested I leave and have a think about it which I found to not being pushing for the sale, understanding and refreshing, upon returning the salesman remembered everything we had discussed and made me comfortable throughout the sale, I found the customer service to be excellent and that my needs were more important than just getting a sale

Tracey was very helpful and professional, assisting us with our quest to find a mattress to suit both of our needs. 40 night guarantee a real bonus.

Dave went the extra mile with us helping to find the right bed and mattress for our daughter. He was very patient and we felt right at home. Excellent customer service

Extremely competent assistant who knew what she was talking about AND listened to what I wanted

Dave that served us in the Inverness store was very friendly answered all our questions and nothing was too much bother for him. He made sure we were aware of any extras we may have needed and what I found as a very refreshing change was that he did not necessarly give us all the expensive options he explained from the cheapest to the most expensive how good a product was and what he woud recommed. Upon payment he explained the invoice in great detail and the delivery date which again was a refreshing change to be able to plan for in advance. Dreams in Inverness highly recommended. Thanks Dave

My late husband & I met Donnie when dreams came to inverness. Because of his excellent service and being a very pleasant person we continued to go there . I have made a few purchase in the last 2 years and always look for Donnie because of his excellent service. Only down side is your company does not build ottoman beds but Donnie has even said he will help my son if necessary as I am an o.a.p. widow

TRACY, SALES, WAS VERY HELPFUL TO US THROUGHOUT OUR VISIT

Friendly and helpful staff

The gentleman who felt with our enquiries and order seemed to have the knowledge and understanding of what it was we were needing due to health problems and talked us through every aspect of the order highly recommend