Dreams - Irvine

Stacey was amazing in the Irvine store. She was very helpful and even made us a coffee. She gave us a very good deal and made us feel comfortable!

Greeted by very friendly staff on entering the store. We looked around and were directed to the part of the store with the type of beds we were looking to purchase. Shop assistant was very helpful and showed us the storage under several ottoman beds and advised us of the colours each one came in along with the estimated delivery time for the beds. We then visited another dreams store to see if there were any other beds on show but the stock was the sme so we returned to the original store to purchase as the assistant had been very helpful and had spent a fair bit of time giving us all the information we needed which helped make our purchase an easy one

Friendly, courteous member of staff (Stuart) who went out of his way to make us feel welcome and listened to our requirements. Very knowledgeable re the products and helped us to find the right bed. I would definitely return to Dreams and would hope to be assisted by Stuart again.

Assistant was knowledgeable and courteous and at no time did I feel being pushed into making a purchase

Our salesperson, Stacey, was exceptionally friendly, knowledgable and professional. Finding a balance between professional service and building rapport is extremely difficult, and Stacey did so beautifully. Even though we only made a small purchase today, we will be back in the summer to make a MUCH larger purchase, primarily based on the level of customer service we received. We managed to learn about all the products we were interested in purchasing in the future, while not feeling pressured into buying there and then which was extremely important to us as we are a young couple with a limited income. Overall, we couldn't be happier and would highly recommend dealing with Stacey in the future to our family and friends. An absolute gem.

Sales assistant Stuart has a very comprehensive knowledge of all the products. He assisted us, without being pushy, in our choice of product. Overall pleasant experience.

I placed my order over the phone to Stacey from Irvine store. Stacey was friendly, professional and answered all my questions with ease. I previously bought 2 therapur mattresses from this store about a year ago and their brilliant customer service was the reason I bought from here again.

Just want to say, Kenny was abs fab in our local Irvine store, great knowledge, so so lovely!! Really great guy, Stewart was nice too, both went so out of their way to suggest and be helpful, Thank You Dreams Irvine (Ayrshire)

I was able to view the exact products I wanted in store. The assistant was very helpful but not pushy. The prices were great and quality good.

First visit to this store on recommendation from friends, very pleased with management/staff met all our needs, very professional service