Dreams - Irvine

As soon as we entered the shop Kenny approached my partner and I to see if we needed a hand, we did as we were looking for a new mattress and have never bought one before - we are just about to buy our first house! He asked us if we would like to use the the sleep match device as this would help us narrow down what mattress to go for - Kenny also let us lie down on the few we were stuck between (giving us pillows with tissue over them for hygiene purposes) until we narrowed it down to two. We then said we were going to come back the following day once we had made a decision. We made a decision by the end of the day so decided just to go back and look into purchasing, Kenny had finished so Donna then took over and discussed the prices, insurance, delivery and deals with the pillows etc, both more than helpful and we left with new pillows, mattress protector, insurance for the mattress and a delivery date provided.

Assistant was very helpfull and knowledgeable

Kenny was very friendly and helpful

The process was quick

When myself and my partner entered your irvine store we were kindly greeted by a member of your staff (Kenny) very welcoming. Kenny spent a long time with us helping me find the right mattress for my sore back, he was very knowledgeable about everyone of the mattresses I asked about. We were very impressed with how helpful and welcoming Kenny was! Even got a bottle of free water! I would highly recommend your store as the support from the staff is fantastic and can meet your every need!! Also to mention I have a beautiful bed, mattress, bedside tables and chest of drawers for a fantastic price from your shop on its way so exited. Big thank you to your member of staff - Kenny for being so helpful and overall just fantastic service.

Kenny was extremely helpful and friendly, as were all the staff. At no point did we feel pressured and I welcomed the help and knowledge as buying a new bad can be quite daunting to get right. After hearing Kenny's advice, I am certain we have made the right choice. The whole process of purchasing was simple and straightforward and a pleasure.

Clean store, friendly knowledgable staff. Beds to try instead of looking online.

Stacy was very helpful to me and my husband. And very cheerful.

WE WERE MET AT THE DOOR BY THE SALES ASSISTANT WHO WAS VERY HELPFUL SHE LET US SEE EVERYTHING THAT WAS SUITABLE FOR US AND LET US TRY THE TYPE OF MATTRESS THE TEST MACHINE HAD ADVISED. ALL IN ALL WE WERE VERY PLEASED WITH OUR VISIT WHEN ACTUALLY WE HAD JUST GONE IN TO HAVE A LOOK AND ENDED UP BUYING A BED

Got served quite quickly when I went into the store, Kenneth listened to my needs and helped make the right choice.