Dreams - Irvine

No pressure sales staff, very pleasant,efficient staff.Computerised advise on mattress choice, encouraged to test/ try different products. Able to make better, informed choice on type of bed frame, mattress and head board..and later night opening was great for my work finishing time

Stacey was a great help in getting me exactly what I was looking for without pushing me to buy anything I didn’t need.

Knew that I wanted a Tempur mattress and Kenny went through all my options in a clear and concise way. Really pleased to get the attention to detail from him.

Peter was very efficient and took time to explain how your company works very very impressed and have already passed your name on to friends many thanks stephen hamilton

Peter offered good solid advice and took the time to demonstrate the workings of the bed.

Kenny offered excellent customer service

I was unsure what mattress I should get and Stuart advises that I try out the mattress matching machine. Upon getting the results, Stuart gladly showed me which mattresses he’d recommend for my needs and was highly knowledgable in explaining each mattress. Stuart was so helpful and friendly, making me feel at ease and allowing me time to think without being overly pushy/salesy which you often find in other shops. The purchase process was quick and we were able to find a delivery date within the same week, which is fantastic seeing as I am moving into a new home. Overall great experience shopping in the Irvine branch.

Very friendly service. Really good advice

Kenny was very helpful and very knowledgeable about all the products.

We spoke to Kenny and he was exceptional. The bed was for our daughter who we explained had autism and other physical disabilities and Kenny listened to our requests and then when we came back into the store Kenny was busy with another customer and the store manager helped and he too was very attentive. Kenny when he could would come over to make sure we were ok. This was our first experience of Dreams and the staff in your Irvine store are a credit to your company and should be recognised for their superb customer service. We would definitely have no qualms to recommend your company and in particular the Irvine store.