Dreams - Irvine

Stuart, the member of staff who served me and my grandfather, was incredibly friendly and welcoming. He listened to my grandfathers needs and concerns and was able to find a bed and mattress within our budget which would suit my grandfathers requirements and health concerns. We managed to find and choose a bed all under half an hour, and that's even with testing them. After my grandfather had chosen his bed, the checkout process and organising delivery and disposal of his old bed and mattress was quick and efficient. We would definitely come here again for another bed and/or mattress.

Staff were friendly and helpful. Bought what I was looking for at a great price. No problems at all 😃

The knowledge that Stacy had regarding the type of mattress we required was very good. She couldn't have been more helpful

Very efficient service and ordering

Overall experience was very helpful and dealt with in a profesional manner and all questions answered.

I WAS LOOKING TO PURCHASE A NEW MATTRESS. ON ENTRY TO YOUR STORE, THE DREAMS COLLEAGUE (KENNY) ASKED IF HE COULD BE OF ANY ASSISTANCE. I TOOK UP HIS OFFER AND HE TALKED ME THROUGH SOME OF THE BEDS AVAILABLE. HE THEN OFFERED ME AN EXPERIENCE ON THE DREAMS BED TESTER WHICH ONLY TOOK 4-5 MINUTES. ONE OF THE TEST SUGGESTIONS MATCHED MY CHOICE WHICH I HAD PICKED THROUGH MY "BUM" TEST. THE RESULT WAS THAT I HAD BOUGHT THE RISBOROUGH MATTRESS WHICH WAS DELIVERED PROMPTLY THE FOLLOWING WEEK. OVERALL A HIGH SUCCESSFUL AND PRODUCTIVE VISIT TO YOUR STORE, ONE I WOULD HIGHLY RECOMMEND TO ANYONE, FAMILY OR FRIEND.

The time the assistant spent with me, also good with recommendations not just highest priced items. Liked the bed to suggest correct mattress - very technical. Only went in to look at mattresses and decided to purchase new bed frame, mattress and ottoman!

Our experience was good in store. The assistant stacey directed us to the sleep match machine and showed us a number of mattresses based on the recommendations of this till we got 1 we both liked.

From the minute we went into shop, we were greeted with a lovely smile and hello.stuart was so helpful to us.we were not hurried at all ,he knows his stuff.should go far.we wish him well.

Stacey attended to us soon after we entered the store and guided us through the various mattresses, including the electronic assessor, and continued to answer all of our questions. She was very patient with us and we did not feel we were being put under any pressure to buy. We were given time to talk between ourselves but she was always there in the background to answer our questions. When we finally made our choice she then guided us through the purchasing process and a suitable delivery date, which was adhered to. We could not have asked for better guidance and service and are delighted with our new mattress.