Dreams - Leamington Spa

Salesman was patient & helpful, even when I lost my glasses .

We first visited the Leamington Spa store in November and were greeted by Rosie. She spent a really long time with us, taking us through the whole journey. We used the machine to detect our ideal mattress and we were then shown a wide variety of options to try out. We left very satisfied with our visit and aimed to return the following week. For various reasons that was not possible, but we did not look elsewhere because we had received such brilliant service. We returned in early January 2022 and Rosie recognised us straight away and even remembered our names! It was wonderful. We asked to be left to try out a few mattresses and then, when we were ready, asked Rosie a few more questions. She is SO knowledgeable - it was ideal. We settled on both a mattress for ourselves and one for our guest bed. She successfully upsold us the mattress cover too! Thank you to Rosie, who deserves a medal for exceptional customer service.

They asked us for tea and coffee as soon as we walked in, took very good care of us, customer service was absolutely brilliant from David in the Leamington spa branch. We would recommend to anyone and everyone - left extremely happy and satisfied

Very friendly help sales assistant that new his stuff and was not pushy which is what I look for

John and David treated us diligently on both visits. Our initial enquiry and also coming back to place the order. There was good explanation of the process and the financial options available. They represented the company well.

Terry was extremely helpful

Rosie was very helpful, offered tea & coffee very courteous & friendly excellent customer experience & dreams Leamington Spa in fact have now brought 2 beds , mattress & a sofa bed in a month first service

Good service friendly staff

Very thorough and super helpful female scottish staff member

John and David very knowledgeable, helpful and friendly