Dreams - Leamington Spa

Friendliness and helpful approach of sales assistant. Knowledge of products. Use of compuerised process to understand personal needs

Very friendly and professional. A pleasure to shop for a bed!

Friendly knowledgeable service. Great deal on an excellent mattress.

David gave us excellent service and helped with the Sleepmatch test which helped with our choice of mattresses

I was treated like a king, greeted with a smile by Dave, then had a look around with out being pressured but felt very comfortable and when I made my choice terry was full of knowledge and sealed the deal. Had a nice cup of tea while terry did the paperwork. So satisfied was so surprised about the prices and the welcome I had. recognition should be awarded for this dream team

We were advised for our needs, not encouraged to spend on higher product that was not suitable.

WE WERE GREETED BY A VERY FRIENDLY MEMBER OF STAFF WHO OFFERED US A DRINK AND GAVE US 100% ATTENTION . HE INTRODUCED US TO THE SLEEP MATCH MACHINE WHICH WAS PARTICULARLY USEFUL FOR THE BED WE NEEDED . WE TRIED A FEW BEDS, WERE GIVEN PILLOWS TO SIMULATE OUR NORMAL SLEEP PATTERNS. THE KNOWLEDGE HE SHARED REGARDING BEDS AND THEIR STRUCURE WAS INVALUABLE AND ULTIMATELY LED TO OUR PURCHASE. DELIVERY TIME WAS ONLY A MATTER OF WEEKS AND WE WERE ALSO TOLD THAT IF THE PRODUCT WAS REDUCED IN THE NEXT 28 DAYS WE WOULD SEE THAT REDUCTION REFUNDED..AND WE HAVE HAD A PHONE CALL TO SAY THAT THIS WILL INFACT BE THE CASE WE WILL DEFINITELY USE DREAMS AGAIN. THANK YOU TERRY AND YOUR TEAM

My wife and I were helped by Terry at the Leamington branch, he was very competent in his product knowledge and had a 'nice' approach to the sale, offering advice and suggestion with no 'heavy' pressure selling. A delight to deal with... 'good man'. We had the mattress delivered today..received an early morning call from the delivery guy Patryrk making sure all was good for the deliver time slot later in the morning. He and his colleague arrived on time were courteous, removed shoes and were in and out in less that 10 minutes. all in all a superb experience shopping at Dreams... well done!

We arrived just before closing time and the salesman kept the store open so we could make our order, but did so without making us feel we were rushed. He had a good knowledge of the products and was able to guide us well.

Fast friendly service and excellent choice of product.