Dreams - Milton Keynes

Sales assitant gave options and an assessment of what mattress we needed.

Sales assitant gave options and an assessment of what mattress we needed.

Sales assitant gave options and an assessment of what mattress we needed.

I came with my elderly and very picky Nan. She’s what I’d call a difficult customer so I wasn’t sure how we would get on. Additionally she’s quite disabled and unable to walk far or climb on/off beds easily. We were met by Tina at the MK branch and she assisted my Nan with testing which bed would most suit her needs. She was kind, patient and friendly. Exceptionally good with my Nan. My Nan then decided she would like to shop around before buying. However later decided dreams was the best choice. So we came back an hour or so later and the bed she liked had been moved upstairs. As Tina was so good earlier my Nan asked her what happened to the bed (it had been moved to a different part of the store). Tina then got her colleague Darren(?) to return it, and he even swapped the mattress from one divan to another so my Nan could see which height suited her best. I can honestly say I’ve never experienced such outstanding customer service in my whole life. Tina and Darren(?) were exceptional!

I came with my elderly and very picky Nan. She’s what I’d call a difficult customer so I wasn’t sure how we would get on. Additionally she’s quite disabled and unable to walk far or climb on/off beds easily. We were met by Tina at the MK branch and she assisted my Nan with testing which bed would most suit her needs. She was kind, patient and friendly. Exceptionally good with my Nan. My Nan then decided she would like to shop around before buying. However later decided dreams was the best choice. So we came back an hour or so later and the bed she liked had been moved upstairs. As Tina was so good earlier my Nan asked her what happened to the bed (it had been moved to a different part of the store). Tina then got her colleague Darren(?) to return it, and he even swapped the mattress from one divan to another so my Nan could see which height suited her best. I can honestly say I’ve never experienced such outstanding customer service in my whole life. Tina and Darren(?) were exceptional!

I came with my elderly and very picky Nan. She’s what I’d call a difficult customer so I wasn’t sure how we would get on. Additionally she’s quite disabled and unable to walk far or climb on/off beds easily. We were met by Tina at the MK branch and she assisted my Nan with testing which bed would most suit her needs. She was kind, patient and friendly. Exceptionally good with my Nan. My Nan then decided she would like to shop around before buying. However later decided dreams was the best choice. So we came back an hour or so later and the bed she liked had been moved upstairs. As Tina was so good earlier my Nan asked her what happened to the bed (it had been moved to a different part of the store). Tina then got her colleague Darren(?) to return it, and he even swapped the mattress from one divan to another so my Nan could see which height suited her best. I can honestly say I’ve never experienced such outstanding customer service in my whole life. Tina and Darren(?) were exceptional!

I came with my elderly and very picky Nan. She’s what I’d call a difficult customer so I wasn’t sure how we would get on. Additionally she’s quite disabled and unable to walk far or climb on/off beds easily. We were met by Tina at the MK branch and she assisted my Nan with testing which bed would most suit her needs. She was kind, patient and friendly. Exceptionally good with my Nan. My Nan then decided she would like to shop around before buying. However later decided dreams was the best choice. So we came back an hour or so later and the bed she liked had been moved upstairs. As Tina was so good earlier my Nan asked her what happened to the bed (it had been moved to a different part of the store). Tina then got her colleague Darren(?) to return it, and he even swapped the mattress from one divan to another so my Nan could see which height suited her best. I can honestly say I’ve never experienced such outstanding customer service in my whole life. Tina and Darren(?) were exceptional!

We came into Dreams, and Colin was first to greet us and asked if we needed any help. He was very helpful and quick understanding as we told him what we are hoping to find. Throughout the experience Colin offered us bottles water, even show us the Sleepmatch software , gave us pillows and undergarments to try out the mattresses. Everything was shown according to our needs, keeping in respect to social distancing and within less than an hour we made our orders and are very satisfied customers. Just what we were really hoping, as im quite pregnant and im experiencing backaches and neck pains. Overall, deeply satisfied and would definitely recommend to friends and family.

We came into Dreams, and Colin was first to greet us and asked if we needed any help. He was very helpful and quick understanding as we told him what we are hoping to find. Throughout the experience Colin offered us bottles water, even show us the Sleepmatch software , gave us pillows and undergarments to try out the mattresses. Everything was shown according to our needs, keeping in respect to social distancing and within less than an hour we made our orders and are very satisfied customers. Just what we were really hoping, as im quite pregnant and im experiencing backaches and neck pains. Overall, deeply satisfied and would definitely recommend to friends and family.

We came into Dreams, and Colin was first to greet us and asked if we needed any help. He was very helpful and quick understanding as we told him what we are hoping to find. Throughout the experience Colin offered us bottles water, even show us the Sleepmatch software , gave us pillows and undergarments to try out the mattresses. Everything was shown according to our needs, keeping in respect to social distancing and within less than an hour we made our orders and are very satisfied customers. Just what we were really hoping, as im quite pregnant and im experiencing backaches and neck pains. Overall, deeply satisfied and would definitely recommend to friends and family.