Dreams - New Basildon

We were greeted by the very helpful Tony who took us through the whole process of the sleep match machine to final purchase. We had no idea what mattress we wanted it just needed to be better than the list on bad mattresses we have suffered with over the years. He explained everything very well and gave us all the time we needed. No pressure selling or rushing.

Good service from the member of staff Ross

Ross came to our need as soon as we came into the store. Ross was very helpful and there was no trouble for him in us testing different mattresses as we took our time to get the right mattress for ourselves after using the computerized system to pick out the best mattress equites to us. Ross was very patient.

Politeness and efficacy of the staff

We were seen to very quickly and attentively by Mandy, who was friendly and helpful. She was very knowledgeable and helped us to get a great deal on a very comfortable mattress!

Excellent service with no pressure. Good Information on what we were looking for.

Bonni spent a long time helping us find the right product for our needs. She provided us with the space we needed to make a decision but was also available to answer any questions. She was very accommodating of us as we had to take our time as we had our 3 month old baby with us! Thank you Bonni for your great service!

The general shopping experience was easy and simple. I came away feeling that I had made the correct choice and was looked after well.

John was thorough, showed us exactly what we were after with a few options to choose from. worked with us on a few extras to seal the deal. good salesman

John was attentive, courteous, knowledgeable and made you feel you were an important customer. He gave an old fashioned service which is hard to find in this age. The service is as important to me as the item and would persuade me to buy from that company. He thanked another customer for returning to store; unheard of!