Dreams - New Basildon

We were not sure what type of bed or mattress we were looking for. However after taking the sleep test to decide on the mattress the assistant was very helpful and the rest was easy

Excellent service friendly and swift

Friendly, knowledgeable staff coupled with reasonable prices.

I was served by a lovely man jason in the basildon dreams store. He was very polite friendly & professional. He was also very knowledgeable & patient. I would definitely recommend this store.

The knowledge of Jason in the store was excellent without being over the top. We as left alone to make a decision and spoken to when we required assistance.

Jason greeted us on arrival and provided us with the starting point we needed to assess the right purchase. He explained the differences between the beds and left us alone to make a decision. He offered tea and coffee and pillows that we were familiar with to help us try the beds on display. I don't like pushy sales and I found Jason's approach supportive, helpful and refreshing.

Tony the store manager was brilliant from start to finish. Me and my partner are moving in to a new place together and he help ease the pressure of this by helping us choose the right mattress and base we would need. Tony is a real value to dreams and even though we arrived at the store 5 minutes before it closed Tony said he would stay behind and help us place an order.

Tony was very helpful in helping me find the perfect mattress. He was not pushy and made sure I didn't rush my decision. He was very friendly and made the whole experience so enjoyable as I was dreading trying to find the correct mattress for me. Tony was absolutly perfect! Couldn't have asked for a better experience! I only initially went in to look for a mattress, I had no intention of purchasing not only the perfect mattress but also the perfect pillow.

I explain my price range and he show me what bed and then it was easy to pick the bed I wanted and then the mattress,only problem was when Ordering was problems was computer and we had to go to another tables with another computer

Tony was awesome. He knew everything and spent a lot of time making sure we were happy :-)