Dreams - New Basildon

THE STAFF IS KIND AND VERY KNOWLEDGEABLE. WE WERE ABLE TO ACTUALLY TRY EVERY MATTRESS IN STORE AND CHOOSE THE BEST ONE. VERY GOOD PRICES

Customer service assistant was very knowledgeable and understood our needs

Assistant very knowledgeable and helpful

I visited the Dreams in Basildon several times with my other half to try out mattresses and bed frames. Every visit has been a great experience, from the moment we walk in we were greeted by friendly staff offering tea/coffee. The customer service here is the best we've received in a while, if you get Tony you'll be sure to leave there a lot happier and confident about purchasing. Before we entered Dreams we were clueless as to what exactly we wanted, after trying several mattresses and seeing a range of bed frames we were well informed as to what we actually wanted. There is no pressure to buy and you feel at ease when you leave, we have purchased several items on different visits and would definitely recommend to anyone.

I am in my mid 70's and felt it was time I needed a new bed! (My old one is over 20 years old), I had my son with me, and we were both happy with the help we had experienced with Jason, he was most helpful, I shall definitely recommend your store to my friends! Thank you!

Upon entering the store I was offered assistance by John. He listened to my requirements and prices range and advised me accordingly. Once I had decided on a mattress he took my payment and arranged delivery for me. The whole experience was smooth and stress free. I was very impressed by the whole process.

The assistant was extremely helpful, explained to us about the different type of mattresses. We tested them and and when we was ready to place an order the assistant was available to help straigh away. He also went through tall the different type of pillows in store which we picked up 4 on the day. We were also offered a drink which usually never happen in a store.

Friendly and helpful staff. Not pushy. Fast and easy ordering. Short wait for delivery

I found the Sofa bed on line but I went to my local store to see for myself and was pleased that I did it made my mined up that I have picked the right one for my home thanks very much Peter.

I had previously bought beds from Dreams and were extremely satisfied with the sales staff and the goods.