Dreams - New Basildon

The staff were excellent

I got what I wanted

I did not have a high opinion of Dreams mostly because of adverts of old. Completely surprised on my visit to store. Very well laid out beds, very clean surroundings, and the staff were welcoming, but in no way pushy or overwhelming smarmy.

The lady who served us on the day was very professional and patient. My 84 yr old mother is set in her choice so it made it slightly difficult but the lady was very understanding.She even made my mother a cup of tea.

help was there when needed and no pushing for anything.

I have purchased beds from Dreams in Basildon before and have always found them to be friendly and helpful.

My experience was excellent Tina was excellent and did a great job helping me find just the right bed and pillows i wanted. even did very well when my mum knew the sales pitch.

Good, friendly service. Not pressurised and patient with us. Provided insight that it wasn't just the mattress that influenced the comfort and was the bed also.

Store had a good selection of mattresses and beds. Every type of mattress was colour coded which made it easier to find.

The assistance received at the basildon store was really great, very helpful. When i thought the bed i was looking for wasn't there, he was able to search for one in my price range and description