Dreams - New Basildon

While in store I was assisted by Lee who was very helpful, polite and friendly. He listened to what I needed and gave me the best advice he could. Allowed me to take my time and didn't try to rush me or persuade me.

Found what we wanted quickly. The only let down was the usual one with sales- 'previously £xxx' is always misleading, we looked at this bed at Braintree before Xmas, and it was the same price as it was in the sale.

Both the Chelmsford and Basildon stores had staff that were extremely knowledgeable and very helpful, along with a very friendly manner. As we are very picky type customers we found that nothing appeared to be to much trouble for them and we would definitely recommend these two dream stores.

we came into the store quite late in the day. We were given assistance, guidance and left to wander in our own time. Never felt hurried although the store was about to close.Assistant John @ Basildon store was very friendly but not overbearing and not at all pushy. Once we had decided, the order was placed quickly and efficiently. Next steps were explained and we left happy with the service given.Please pass on our comments to John @ Basildon and the manager of the store.

Matt who served us was very accommodating and was a pleasure to chat to. He made both us feel at ease and expertly advised the options and benefits of various mattresses on offer.

Staff were very helpful, spent time and didn't overcrowd us. leaving us time to make the right choice in our own time.

Good fast service lots of choice

Assistant very helpful, left us to try the beds until we approached them once we had made our choice.

From the time we arrived at the shore we were quickly approached by one of your sales team members who helped us find t he mattres we were looking for.the sale and delivery arrangements we sorted nice and quick.a very friendly and easy transaction.

Matt the salesman at Basildon seemed very knowledgeable and made us feel at ease no rushing.