By andrew k | 12/27/2015
john the sales man was extremely helpful,friendly and also had good knowledge of the product we purchased.
By Alex | 12/27/2015
Very helpful and friendly
By 40winks | 12/27/2015
Overall good friendly service. Experience and knowledge available.
By Louise G | 12/27/2015
I wasn't sure what I was looking for and the assistant was very helpful in knowing what I needed
By Phil S | 12/27/2015
Very helpful and friendly staff. Gave advice and offered a number of alternatives. Didn't feel rushed at all and felt we had the full attention of staff despite other customers being in store.
By John H | 12/26/2015
Was made to feel important as a customer by assistant Lee. He quickly understood our needs supplying coffee to make us feel comfortable. He explained the options avaIlable and asked us to try various beds. Our intention was to buy a replacement mattress but after a lengthy discussion with Lee we ended up buying a king size adjustable bed with separate mattresses. Well done Lee.
By Tasha C | 12/21/2015
Staff were extremely helpful and made it their business to understand out needs
By Samantha c | 12/13/2015
Excellent customer service by Amanda listened to what we wanted and met our needs perfectly! Great product knowledge! Lovely store!
By Karens | 12/13/2015
We were very impressed with Amanda & the whole team at Basildon
By Anne P | 12/10/2015
I went to the store looking for a particular brand of bed. I found a good selection and with the help of the associate made my selection. I was also able to "test" the bed to get an idea as to the firmness of the mattress. It also has a 40 day "trial" during which time I can select a different mattress in the same brand if I wish.