Dreams - New Basildon

Excellent customer service and attentiveness during our experience in purchasing bedroom furniture

The salesman was helpful in that he understood first what we needed and then showed us various options, which was efficient and saved us time as well as money.

I love my new bed sooooo much it is very cosy and more the service in the store was honest and mad me welcome there was no pressure I now will have many dreams in my new bed and not nightmarse xxxxx

John from the store was extremely helpful, and we found exactly what we wanted, also very happy with our delivery slot.

WE QUICKLY FOUND WHAT WE WERE LOOKING FOR AT A VERY ACCEPTABLE PRICE

John the salesman who helped us was very knowledgeable about the beds and showed us a good range. He also took us to back of store to show the difference in the make up of the beds which was really useful in helping us with the decision. We were offered coffee several times and all the staff in the Basildon Westgate store we were in contact with were professional and very pleasant.

I had been in to the Basildon store for advise a few days before I made my purchase. Lee was the gentleman that served me and as he was so nice, friendly and helpful I made sure I asked for him upon my return to make my purchase. Lee was very informative and gave good suggestions and advise on what bed would be best for my needs. I would also like to say that the other staff that were in the store on both my visits were very friendly and welcoming. I actually had a conversation with them all regarding how rare it is these days to get such good customer service. I will definitely be returning for any future needs and recommending to friends and family. Validation Code: 240, Dreams Colleague's Name: Lee

Salesman was very knowledgeable and helpful. Showed us breakdown of mattresses in order for us to see benefits of each one.

We required a specific type of bed, delivered by a certain date. This was achieved

Lee was very helpful through and gave us a lot of time to ask questions and make a decision with no pressure, even making a cup of tea, he went out of his way which made the experience really good