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By Madeline H | 7/31/2020
The first time shopping in dreams and the customer service is second to none
By Mags | 7/31/2020
The gentleman that served us was excellent. Very knowledgeable and helpful
By Mags | 7/31/2020
The gentleman that served us was excellent. Very knowledgeable and helpful
By Mags | 7/31/2020
The gentleman that served us was excellent. Very knowledgeable and helpful
By Mags | 7/31/2020
The gentleman that served us was excellent. Very knowledgeable and helpful
By Tommy s | 7/31/2020
The gentleman who served me was extremely helpful and he helped me find a mattress I wanted in my price range. Customer service was great and the delivery time was quick and free which I am really happy with
By Tommy s | 7/31/2020
The gentleman who served me was extremely helpful and he helped me find a mattress I wanted in my price range. Customer service was great and the delivery time was quick and free which I am really happy with
By Tommy s | 7/31/2020
The gentleman who served me was extremely helpful and he helped me find a mattress I wanted in my price range. Customer service was great and the delivery time was quick and free which I am really happy with
By Tommy s | 7/31/2020
The gentleman who served me was extremely helpful and he helped me find a mattress I wanted in my price range. Customer service was great and the delivery time was quick and free which I am really happy with
By Jakub JAM | 7/29/2020
The thing is I've been working in the retail for almost 15 years now and I really understand what customers "demand." It always comes to the members of staff, in which case I was impressed. As soon as I walked into your Basildon branch, your friendly manager approached me and asked if I need help. Then your colleague Sophy spent approximately 40 minutes with me. At no point I felt pressurised to buy expensive stuff, quite the opposite. I explained to Sophy what my budget was and we went from there. I asked her approximately 147 questions and she was extremely patient, bless her! During the payment process she didn't try to sell me useless extras. However, I took the full advantage of the 'Bedcover service plan' which honestly does make sense and only silly customers would leave without it. Sophy's customer skills, an honest approach, friendliness and professionalism are second to none. She is a real credit to your team. Very well done, Dreams Basildon! P S: The extra bonus for all the great precautionary measures you put in place during the Covid-19 pandemic plus the availability of a free bottle of water for your customers!
