Dreams - New Basildon

Dealt with Harry in your Basildon store nice guy helped us out no end really pleased

The manager Tony, was approached us in a non-pressurised way, to offer help and assistance. He offered us coffees, and was incredibly helpful in helping us to choose our beds. Service was exceptional and have already recommended to a friend who is also looking for a bed. I have been to numerous other companies for beds and ti furniture stores and nowhere have I found this level of service, striking by the right balance between being helpful but not pushy. Great job !

We couldn’t have had a better visit. We were listened to with what we wanted and helped the entire time with everything explained to us so we understood everything.

Great customer service very satisfied would highly recommend to family and friends

We received excellent customer care from Harry, we told him what we were looking for and what we didn’t want and he suggested options that met our needs

As I walked into the store, the layout was clear and easy to follow. After around 5 mins of browsing, we got approached by a staff member being very helpful and said if we need anything to just give him a call. The bed I was looking at was reasonable priced and came in a variety of different colours. We decided to purchase the bed we was looking at and was sat down with Harrison. He was very professional, yet very layer back and open to banter throughout the visit. He gave good knowledge and understanding of questions we had and was very informative and polite. I’m very happy with my visit and would be willing to revisit if needed. Thank you Harrison!

Dealt with Antony, he was knowledgeable & nothing was too much trouble, a pleasure to deal with

Both staff members on at the time of my purchase went above and beyond to help me get the most value for my money ,answered all questions I had and advised me on what would be the right purchase for me . I will certainly be using the Basildon dreams anytime I’ll need them in the future .

Amanda the sales assistant was very knowledgeable helpful and polite I was not rushed into making a decision and would definitely shop at Dreams Basildon

Very Efficient Staff Member And Helpful…