Dreams - New Basildon

As soon as I entered store salesman Tony greeted me with assistance, offering drinks, made me feel comfortable looking around.

When we entered store we were acknowledged by staff right away. Then after a short while we were approached by a member of staff who asked what our needs were. Being 8 months pregnant i needed to use the toilet which staff kindly agreed even though they were staff only toilets. Once we were offered the chance to use the bed to find out what best suited our needs the staff member bonni was very helpful in helping us find a suitable match for us. Overall a great experience shopping with dreams :)

Very good service and Tony sales man was very good

The sales assistant was very attentive

Ross and Tony were very helpful with assisting us with purchasing a new bed. Ross gave us time to talk and make a choice while still being available to answer all our questions. He tried his best to help us with the pricing considering we chose the only bed in the store that wasn't in the sale! He handed us over to Ross to complete the finance because he wasn't trained in that area, who was very friendly and informative. We hope we will be very happy with our new bed, and will be recommending yourselves.

Perfect service from the Basildon store. A little pricey but solid products so made a purchase.

Myself and my partner was very impressed with the store manager Tony at the Basildon store. He was very helpful listened to what we wanted and gave us time on our own, which we always appreciate to so we do not feel pressured. We could have not asked for a better experience. Thank you

great store friendly staff ,fast and efficient ,highly recommend

I was met by Ross who suggested I try the laser bed to determine which mattress would suit me. He then took me to the recommended mattresses for me to try. I loved some but ruled out others but in all cases the difference between mattresses was explained to me so I could make an informed decision. After I had narrowed it down to a choice of three I said I would return the next day with my wife to make the final decision. Overall it was a great experience and one I would recommend if in need of a new mattress. Well done.

Very efficient service by a clearly experienced colleague who took the time to ensure we were happy with every aspect of our purchase