Dreams - Norwich

2442 ratings
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Location

Unit 4a Sprowston Retail Park,
Norwich, NR7 9AZ

TW

By TW | 10/3/2019

Dave was extremely helpful and had a laugh with us. He made the experience very easy for us.

CHRIS J

By CHRIS J | 10/1/2019

SALESMAN MATT WAS EXTREMELY HELPFUL AND GUIDED US THROUGH OUR PURCHASE WITH EASE.GREAT SERVICE

Megan W

By Megan W | 10/1/2019

The customer service was amazing, Matt was very helpful and provided us with a coffee and helped pick out a range of beds that suited both our price range and style/needs.

menomermaid

By menomermaid | 10/1/2019

Dennis went to great lengths to ensure what I ordered was right for me, even offering to stay late, there was no heavy sales, just friendly , helpful advise. Thank you very much Dennis... good old fashioned service and nothing too much trouble.

purple haze

By purple haze | 10/1/2019

the salesman was very good,patient and knowledgable

Jude V

By Jude V | 9/30/2019

Matt was very knowledgeable, he did not try to pressure me into buying anything but took the time and trouble to make sure that I was fully satisfied before I placed my order. His colleague was also helpful but have forgotten his name ! They were both very friendly and approachable and the coffee was a lovely touch too... Will definitely recommend your company to my family and friends.

JAS

By JAS | 9/29/2019

Service was great... informed me of current offers straight away which made looking for what I wanted easier to fit around my budget

Will

By Will | 9/29/2019

It was simply a pleasant and professional experience

Sonias

By Sonias | 9/28/2019

Helpful store staff without being pushy

LorraineN

By LorraineN | 9/28/2019

David was friendly, welcoming, very knowledgeable and helpful, he advised us to use the new technology that was in the store to find the right mattress for us, which I wouldn’t have even noticed, and he helped us with the different mattresses recommended for us, and he also showed us the different range of new cool pillows now available which again I knew nothing about. The store is clean and tidy and well laid out but I would like to point out the desks/pay points in the Norwich branch all face towards the front of the store and when the sun shines it goes directly into the staff and customers eyes making it really difficult to see the computer screen that they place the orders on, a blind across the top windows would be wonderful for them and the customers alike.