Dreams - Norwich

we were greeted upon entering the store, the sales men was very friendly, knowledgable about the products and very patient with us trying many mattress. He even asked us what pillow firmness we preferred to replicate our sleeping posture and provided the pillows.

Proffesional staff who took time to understand and consider our requirements and preferences in a non pressured sales environment. Multiple options within a varied price bracket with honest and knowledgeable advice given during our visit. Overall highly satisfied with our shopping experience.

Quality of information given & friendliness of staff.

The store assistance was quick and efficient

When arriving we were unsure on what we needed and within a few minutes we knew exactly what we needed . Customer service was great

David Sutterfield was excellent: knowledgeable, professional and gave us the correct level of support without being 'pushy'. He led us to our perfect bed.

Friendly without being patronising. Sense of humour and clarity of transaction.

Service was friendly and knowledgeable and accommodated our requests satisfactorily. We were given time to try out the beds and did not feel rushed or pushed towards a particular brand or product

Mathew at the Salhouse road Norwich branch was very friendly and helpful and went through a lot of information with us for the right mattress to suit our needs

Very good customer service and excellent knowledge of helping to choose right mattress for our needs