Dreams - Norwich

We were greeted by David, who initially asked us to use the hand sanitiser and then approached us. Which gave me the impression he himself takes the government guidelines seriously. He then introduced himself and asked us what we wanted to look at today. Asking very specific and tailored questions meant we were able to purchase our new bed with so much ease. In comparison to a sales pitch we recieved from another retailer " Bensons for beds" I could tell he cared. He looked after our baby girl in the pram as the lift was out of bounds due to covid. So myself and husband could go to the 2nd floor and view the beds. He went above and beyond . We came into the Norwich branch, with the intention to just check out the tempur mattress again. To be doubly sure that's what we wanted. we initially did the sleep test in the Gravesend store. But we walked away purchasing our new super king-size bed and mattress with pillows and a protector! David and Dennis were both down to earth gentlemen and I appreciated there sincere efforts in assisting us. David's non pushy, caring vibe is what helped us purchase our dream bed. Thank you Dreams

Very friendly and knowledgeable member of staff.

Very friendly and knowledgeable member of staff.

Very friendly and knowledgeable member of staff.

Very friendly and knowledgeable member of staff.

Helpful knowledgeable assistant and no pressure into buying

Helpful knowledgeable assistant and no pressure into buying

Helpful knowledgeable assistant and no pressure into buying

Helpful knowledgeable assistant and no pressure into buying

We went in to find a mattress we required rat suited the both of us. Sean who helped us along the way was very knowledgeable about the range in the store and the friendly and outgoing manor in which we were not hassled when trying each bed.