Dreams - Nottingham

The online system ran really slowly and took ages to go through. Also there was s new Ewing system where I had to take over the computer... the salesman should have turned the monitor keyboard and mouse to me instead he swapped seats with me - it seemed odd to be sat in the salesmans chair

Took some time to sort order out as i already had a creation account

Not all stock available to view

Few problems with ordering the products, if another colleague wouldn't have intervened then it wouldn't have got sorted. Our delivery time was mid May, however when the other colleague intervened then he managed to adjust the order and our delivery time is now 4th April.

Felt that more time could have been spent clarifying the individual factors determining the choice of matress

Quite complicated systems re mixing and matching of headboards to beds. Why do not all beds come with an optional matching headboard?

There are no specific reasons. All aspects of my visit were as I would expect them to be from a professional company. Nothing negative and nothing outstanding

When I walked into the store none of the staff came and ask me how can they help. I was going to leave and as I said to my husband that feel like leaving because none of the staff has approached us. A staff member walked through the entrance and immediately he ask how can he help.

We were hoping to get a sale item, but the reductions were nit on the item we chose, despite sales banners all around the store.

Everything was fine I was not unhappy with my visit