Dreams - Nottingham

I suppose I can't give you a 100o/o until the product has been tested but I'm sure I won't have any misgivings. Your assistant was very knowledgeable and I was very impressed. Thanks for the help and service shown.

Whilst nothing was wrong in particular i believe the service given was of a high standard but my expectations are high initally so maybe why i did not feel wowed.

lots of choice, which is good and bad. Not certain making the right choice

We'd seen a bed online, however this was not in the store we visited on the day

I was very satisfied on the whole. Main negatives were having to wait until Feb for delivery and having to wait a while until order could be processed because of a queue for a desk. Perhaps at busy times during sales, an extra desk or something could be arranged. I wouldn't usually be bothered but we had a baby and young child with us.

Very busy and not a lot of staff

Not enough variety of mattresses.

I was shopping - what's satisfying about that?

Only a slight glitch that was seen and dealt with straight away. Having taken the money, it was noticed that I had been overcharged and I have been told that my account with be reimbursed at some stage.

Prices should include a reference to delivery charges.