Dreams - Oldbury

I walked into the store was greeted by very friendly staff, they helped me choose the right product for my needs and hopefully it will be, so thank you guys it was a pleasure doing business with you.

We enjoyed the use of the computerised bed choice. I have an arthritic back and it was important that the mattress choice suited our needs. The store gave us a choice of four mattresses and my wife agreed on one of those selected by the computerised system. The fact that Dreams will also help with the removal of the old mattress and the placement of the new mattress contributed to our choosing Dreams.

investing in to something that will be used daily for a large part of our life is always daunting as one would like to get it right - but having Mary on hand who was knowledgeable and always had time to listen to our needs made it a pleasure - she took time to explain and demonstrate which mattress would suit us best by letting us use the mattress simulator and went over and beyond in allowing us to take our time and make a decision on what best suited our needs. I think the free delivery service is great as well as the recycling idea, as its great for the environment and relives the stress from us. We will definitely be visiting/recommending this store again to our friends and family

The store manager was very knowledgeable and offered us refreshments... he was very approachable

The sales assistant Mary was very experienced and understood our needs - a little gem. Nothing was too much trouble.

Representative was helpful, accommodating and efficient. She took her time to help me out so that I could make the right decision.

From start to finish we were looked after. We had the bed test, offered a hot drink and was guided through each mattress.

Sales assistant was very attentive to our needs and was very polite

Brilliant information on the mattress we purchased

Friendly staff membef - named Rob from Oldbury store was super nice, friendly and down to earth. He made me and my boyfriend relaxed and laugh