Dreams - Oldbury

We were attended to by a competent and polite person

Fantastic customer service

After years of having cheap beds, we wanted to treat ourselves to a good one - but really didn't know where to start. The staff were friendly and understanding, particularly the store manager. He helped us understand, try out, eliminate and eventually choose. What was a confusing task for us was made easy. Please thank them! We look forward to our delivery next week!

The staff were both accomodating and patient in explaining and introducing their products. Very helpful and the place is calm and spacious. Rob and manager Andy were nice and friendly.

Yes highly satisfied because of 20% discount offers otherwise price was too high

Salesman Rob was very helpful. Greeted us and helped us with our requirements as we needed an electric bed for my wife following a recent operation. Unlike " other" companies he was not pushy and showed us different options and gave us time to look at them and decide.

Staff Mary treated us with respect and gave us personalised service and valued our custom. she kept her professionalism throughout. Mary has good knowledge of the product and she made us feel comfortable.

We had an idea of what we wanted and what we were prepared to pay and were shown everything in the particular sort of mattress/bed in the range with useful advice along the way.

The service we got was very good, with the with the knowledge of the staff excellent and patient.

Friendly knowledgeable about products