Dreams - Oldbury

Not rushed and excellent customer service with good advice

The assistance was great, the shop was clean and welcoming and they really took their time to understand what we wanted and made our visit enjoyable.

Staff were helpful, offered friendly advice but also not too pushy giving us time to browse alone.

We had had our last two beds from dreams last one being 9 years ago and Andy took time to look to see if he could find out which one it was has id forgoten the name after phoning he manged to find the name then took the time to show us which ones might suit us has the previous one had been discontinued .

Quick and friendly service

Very helpful and knowledgeable staff

Very helpful staff especially Andy. All the staff were courteous, helpful & professional

Andy provided an excellent service, very helpful but not at all pushy or in your face. Took his time to assist us with our purchase. A relaxed, non stressed , pleasurable shopping experience and Andy gave us a first class service and we will definitely be returning to that store again. Thanks Andy, a lot of other stores could do so much better by having an assistant like Andy within their store. Thank you.

Help was there when needed , staff extremely helpful and courteous Thank you

Served by Robert at Oldbury branch within 5 mins of entering the store. Robert was helpful, professional and friendly. Completely satisfied with the handling of our sale. Goods not yet delivered so unable to comment on the quality at this moment in time.