Dreams - Oldbury

We originally ordered a king-sized Isabella bed. However, on moving house we discovered the size was too large for the room and we had to request downsizing to a double bed before delivery took place. Your staff over the phone and at at your store in Oldbury were fabulous in handling our situation and did not make us feel as though we were awkward customers. In our defence, due to Covid, we had only seen our property once (viewing only) and on moving into our cottage realised that the original bed was going to be too big for the room once our shipment had arrived from abroad. Thank you for being so understanding and changing our order.

Helpful informative staff

Helpful informative staff

Helpful informative staff

Helpful informative staff

Chris was extremely pleasant to deal with and very helpful! I really feel that he went above and beyond in helping me choose my new bed and mattress. Outstanding customer service overall, Chris is a credit to your company and deserves a pay rise! Thanks again Chris. :)

Chris was extremely pleasant to deal with and very helpful! I really feel that he went above and beyond in helping me choose my new bed and mattress. Outstanding customer service overall, Chris is a credit to your company and deserves a pay rise! Thanks again Chris. :)

Chris was extremely pleasant to deal with and very helpful! I really feel that he went above and beyond in helping me choose my new bed and mattress. Outstanding customer service overall, Chris is a credit to your company and deserves a pay rise! Thanks again Chris. :)

Chris was extremely pleasant to deal with and very helpful! I really feel that he went above and beyond in helping me choose my new bed and mattress. Outstanding customer service overall, Chris is a credit to your company and deserves a pay rise! Thanks again Chris. :)

Great service polite staff that knew the products