Dreams - Perth

Vivien was very friendly, not too pushy, but helped me find what I needed

Pleasant, friendly & very knowledge staff. Very attentive to cater to your needs. Overall fantastic service.

My partner and I have been looking to buy a new mattress for a long time now and finally had the opportunity to do so. We went to the shop here in Perth and were promptly greeted by a store colleague who introduced himself to us as Grant. I cannot thank him enough for being very patient and understanding with us, answering all of our questions, explaining various aspects about the mattresses we were interested in, the payment options and just overall making the selection process extremely smooth and easy for us. He offered us water throughout our visit, adhered to the Covid safety guidelines (which made us feel safe and comfortable), he disinfected everything after our use and was just overall absolutely lovely. We did not feel pressured to make any decisions and got to spend as much or as little time as we wanted laying on the different mattresses and see how they feel. We were therefore really happy with our visit and left highly satisfied after buying our brand new mattress.

Staff were excellent dealt with two different chaps as I made two visits both were equally knowledgeable and professional

Our visit to the Perth store was excellent from start to finish. A member of staff (Vivien) was available as soon as we walked in the door. The store was immaculate, all covid precautions were explained to us and we had Vivien’s full attention from the moment we walked in to the store. We weren’t rushed or pushed into a decision, Vivien was extremely knowledgeable and helped us to understand exactly what we needed (we were clueless). We are very happy with our purchase and with the service we received in store!

The sales staff could not have been more helpful. Grant went above and beyond to make our experience a good one.

Simply feel like star entering the hollywood :D

The customer service..the environment of the shops, and quality of beds 🛌

Our entry to the Store was immediately recognised by the manager but we were left to have a quiet look round before he approached. I liked this way of doing things...and throughout our stay, there was never a feeling of any pressure whatsoever in us having to make a purchase. My idea of perfect salesmanship. The Manager could not have been more helpful and his knowledge of the goods we were looking for was excellent. It was a real pleasure to shop in Dreams here in Perth and having made our choice of mattress, confirmation of delivery date and the ease of which the transaction was carried out, we left the shop totally happy and excited about our purchase. Thank you.

The sales representative was very helpful and didn't try to rush us or push us into an overly expensive product.