Dreams - Perth

very friendly assistant and very helpfull

It was a fantastic experience as I don’t like shopping but the store colleague helped me every step of the way without pressure to buy

Josh represented your store very well. He was very polite gave you the space required great product knowledge showed us how to use the new sleep system and then spent time with us explaining the results and helping us choose our mattress as we had already decided we wanted a wooden frame. Very apologetic as he was on his own and another couple came in and asked if we minded if he went and said hello to them as he didn't want them being ignored as he was on his own but it was after 6pm and the store was open until 8pm hence why we went in but he handled everything very well from start to end even when I asked to changed the delivery date after the sale was processed.

Very confident from a new employee. Approachable and knew when to ask for help when needed

We looked up the bed store on line as we had never visited it before. When we arrived we were greeted promptly and friendly by Alan who introduced himself. We were offered drinks/ beverages on arrival. We discussed which type of mattress we thought we were looking for with Alan and then tried the mattress tester machine. It identified we needed a firm/ very firm mattress. Alan then showed us several options and discussed with knowledge the benefit of each. We tried them all and decided on the one for us. We then looked at a new frame and decided to buy that as well to complete the bed. We found the help and knowledge from Alan and Emma very pleasing and made our shopping trip pleasurable. We look forward to shopping in there again in the near future.

I was extremely surprised and delighted at the high quality of service and respect shown by your sales assistants, Emma and Alan. Their knowledge, friendliness and the fact that they were not pushy was the reason I ordered my bed that day. I was intending to shop around, but I had no need to do so.

great choice and prices

Josh your dreams colleague, in Perth was 1st rate from the minute we walked in. Talked us through our options on both bed frames and mattresses. We were led to Sleep Match which was brilliant in aiding us to make the right choice for us.

Listened to what we were after, provided good advice

Understanding Freindly Service, did not intrude but was available to answer questions