Dreams - Perth

I initially rang the Perth store to enquire about a product. Grant was very helpful and knowledgeable. He told me he would be in-store to help when I planned to visit. True to his word he was there and immediately available, remembering my call and questions. He dealt with our queries, guiding us to the best mattress for our needs. Grant is a great asset to Dreams

Requirements fulfilled efficiently

The member of staff who dealt with us was very polite and helpful. He considered our needs and worked out a very fair deal for us on our purchase. The process was efficient and completed in a short time, with no long wait for completion of paperwork. Extremely satisfied.

The store manager was excellent in everything he did for us, there was a problem with your payment system so the manager said he would contact me to organise payment as soon as the systems were working again so delivered exactly what he said he would. Having worked in retail for over 40 years I understand the difficulty when things out with your control go wrong so delivering a promise is the key thing for me. Outstanding service from a true professional. Many thanks

Very professional & friendly staff.. the manager has excellent social skills & very informative

Dealt with Grant and Aimee at the Perth store, Grant ensured the the mattress I was buying was the best fit for me, and did not put me under any pressure to complete my order on my first visit, the headboard that I preferred was not available in the colour I wanted although my second choice was excellent as well, but I wanted to discuss the price with my husband. On my second visit to complete my order I was assisted by Aimee, she was in store on my first visit too. I told her I really preferred the Grove but it was not available on my first visit. She said let me check again, and to my delight it was coming back into stock, I was so happy, Aimee completed my sale and was absolutely lovely as was her colleague who offered my a coffee or tea. I left the store so happy and can’t wait for my bed and mattress to arrive.

I was looking for a mattress for my son who has a sore back. The assistant was very helpful

Sleep machine was very effective in helping us choose, good range of beds to choose from, very friendly staff especially Amee who was delightful!

I found the experience visiting Dreams very satisfying

The sales person was very helpful spoke to us about what was the best mattress for me. Fantastic service from start to finish excellent service