![Robin H.](/assets/img/avatar_male.jpg)
By Robin H. | 2/3/2022
We were welcomed into the store and the assistant was most helpful after finding out what we ere looking for. I think she was called Sophie but am not sure.
![Amanda M](/assets/img/avatar_male.jpg)
By Amanda M | 2/2/2022
Great customer service from the staff
![Lewis](/assets/img/avatar_male.jpg)
By Lewis | 2/2/2022
Upon our arrival at the store, Paul gave us the warmest welcome and really made us feel at home. He offered us drinks and gave us a ton of knowledge on the items we were interested in. He made our transaction quick and painless and had a laugh throughout. Overall very pleasant experience, would highly recommend to everyone.
![Val O](/assets/img/avatar_male.jpg)
By Val O | 2/1/2022
My husband and I visited the store after researching mattresses online and deciding on one in particular. We were greeted upon entering the store by Razi, who asked if we needed any assistance. We explained we were looking for a particular mattress and Razi showed us to the range we wanted, Flaxby. Razi explained he didn't have the exact one we wanted in store to try but went to seek advice from a colleague Jane, to confirm which would be the best for us to try. Jane made a few calls and we tried the mattress suggested (and liked it). Razi then suggested we try the machine to assess us, and this was very helpful and within minutes it had selected the one we had gone in to buy. We placed our order and were informed about the protector, which we purchased on Razi's recommendation, and he also explained the cover to us, and again we felt we wold benefit from taking this too. Razi also told us about the 'take away' service for our old mattress and we booked that onto our order as well. We were in and out in under half an hour and felt completely comfortable and not pressurised at all. Well done to the Dream Team at Dreams Plymouth, Coypool.
![Dansuperkingsize](/assets/img/avatar_male.jpg)
By Dansuperkingsize | 2/1/2022
The woman who dealt with us went above and beyond to find what we was looking for. She was well mannered and polite, and also gave us enough space and time to make our own mind up with what we wanted to purchase.
![Rachael T](/assets/img/avatar_male.jpg)
By Rachael T | 1/31/2022
The staff were all friendly and helpful. Knew their products. Laura who dealt with us couldn’t do enough to help us but wasn’t pushy we felt we made the decision we wanted. Really positive experience
![Rosalind P](/assets/img/avatar_male.jpg)
By Rosalind P | 1/31/2022
Friendly and informative staff
![Sophie H](/assets/img/avatar_male.jpg)
By Sophie H | 1/31/2022
Staff immediately very friendly and helpful but not pushy. Offered the right amount of support and advice with purchase. Felt like our needs were understood and we were given a variety of choice whilst also not being overwhelmed with options. Also impressed with special deals (free Tempur pillows included) and quick delivery timeframe. We were also able to utilise the repayment option as are on a budget but wanted to invest in a good sleep!
![Lisa B](/assets/img/avatar_male.jpg)
By Lisa B | 1/30/2022
From the moment we entered the store we were greeted by a very smiley lady who was extremely helpful. We were very impressed with her knowledge and the effort she made finding is the right mattress using the bed that measured our needs.
![Tgrjw](/assets/img/avatar_male.jpg)
By Tgrjw | 1/29/2022
Friendly staff not pushy everything was ok