Dreams - Plymouth 2

We visited the Dreams store in Coypool Retail Park, Plymouth. Jacob approached us swiftly as we had walked in and found the exact bed frame that myself and my partner had been looking for. He discussed with us the options available with it and then proceeded to talk us through our mattress options. We were taken over to the ‘Dream Sleep Machine’ where we took part in the survey to find out the mattresses that would be best suited to us. We tried a variation of mattresses and Jacob was very thorough in answering all of our questions we had and was able to answer them all with no hesitation. His manor and helpfulness stood out from the start and it felt like talking to a friend. We then proceeded to order the mattress and bed frame we felt best suited to us and walked away feeling confident and without regret. Jacob is a credit to your business. Especially after we had such a poor reception and experience in ‘Bensons for Beds’ where we felt misguided, ignored and stranded.

Jane was very helpful and knowledgeable and spent lots of time to ensure we tried as many mattresses as we wanted to get the right one for us.

The assistants were lovely very helpful

As an old man with limited mobility I was greeted at the door by Paula who took into consideration of my mobility issues whilst offering a first class service.

Wide range of beds across the price spectrum. Smart, courteous and knowledge able staff.

Neither my husband or I were sure which mattress to go for, I knew I didn't want foam which the sales assistant took note of a.nd after we had laid on the bed which analysed our needs we were taken to see the range of mattresses recommended

Knowledgeable and attentive assistance.

Assistance was provided when requested. We were not pressured in any way

The sales lady was extremely knowledgeable and very approachable. She was also polite and liste ed to our needs and understood. She is an asset to the company

From the moment we walked in we were professionally welcomed and felt at ease. No pushy sales person but very helpful and informative. The whole team went above and beyond expectations to help us and invested as much time as we needed. This was the forth bed store we had visited and the only one that made the process easy