By Justine W | 8/7/2021
The assistant was new to branch and working in Dreams but she was very pleasant, knew how to use the mattress checking equipment and explained what was happening. The other area was that when she wasn't sure she asked for help rather than guess which made it more effecient, this gave me confidence the paperwork would be correct and my order correct. Ashton should be commended for doing this as it gives the customer confidence.
By DavidW | 8/5/2021
Paul, your sales colleague was friendly, charming and very helpful. We were not rushed and were informed at every stage. The experience of buying a mattress was easy with Paul's guidance. His young lady colleague was also very pleasant.
By SootieSteve | 8/4/2021
From the moment we walked in, Rob (Sales Assistant) was brilliant from asking all our needs, and sleep patterns to placing us on a computerised bed and talking us through the recommended products. Top dollar help and assistance and would strongly Recommend to everyone in the future. The night before we visited a competitor who was more interested in going home rather than help us in our need. Rob was totally the opposite and nothing was too much for him. He ever gave us a complimentary bottle of water.
By Libby S | 8/3/2021
Fantastic service. Jane was very helpful and ensured all our needs were met.
By Anonymous | 8/2/2021
The assistance I received was excellent. I didn’t feel at all rushed and any questions I asked were answered in great detail
By john h | 8/2/2021
excellent service. could not be faulted.
By Steve C | 8/1/2021
Paul was very understanding of my back condition and took a considerable amount of time with us to ensure we selected the best suited bed. He was not a pushy sales person, he was genuinely interested in the right bed not the most expensive.
By AL | 7/28/2021
Laura was very friendly and knowledgeable about the items we required. Gave us to time to look around but available for any queries we had. A very pleasant experience in buying a complete new bed and mattress. 😊
By Tracey | 7/27/2021
The staff were outstanding very helpful and polite
By Paula H | 7/26/2021
The salesman asked what I was looking for then showed me the products and when the one I liked was out of stock he found an alternative online and ordered for me.