Dreams - Plymouth 2

Paul went above and beyond our expectations, good sense of humour, answered all our questions, provided drinks. All in all very happy, even remembered my telephone number an hour later when I rang to give my Defence Discount number. Very good customer service.

The staff were friendly without being over the top. Mark was very helpful and knowledgeable

Sales assistant was brilliant and couldn't do enough for us

We went into the Plymouth store and Jane introduced herself and asked if we would like any help. She was not pushy ( which we hate ) and so helpful. She took us the the beds that help fit you with a mattress, and left us to run through it. She showed us the ones suited to us and left us to make our minds up, this was lovely as there was no pressure. Wish all stores would do this.

Professional service, good quality products

Social distancing and Covid secure from the moment you walk in. Store colleagues were helpful, efficient and very friendly. I usually feel hassled in stores like this, but was able to relax and take my time. Treated very well and all questions were answered before we even thought to ask them.

Laura,the assistant, was very friendly and helpful. The ' trial ' bed was a good guide to what was best for us. Good selection of bases and mattresses. Headboards also available.

I had a product demo at home by another Co. That was the first. Then looked around at others. Had a friend that purchased et NY. So I visited SR. Explained my needs, mobility problems. Tried suggested products and settled on my purchase on a return visit, few days later. Now waiting delivery on Monday next. Can’t wait for a good nights rest. Thanks.

The salesman was extremely helpful and the delivery was organised straight away. I was messaged at every step of the way and the delivery slot was spot on. I couldn’t have wished for an easier purchase

Paul was willing to spend time with us and explain options in detail. He was friendly and helpful and we were very satisfied with our purchase.