By Anonymous | 1/3/2021
Paul (salesman) was absolutely fantastic- he really took interest in our needs & pointed us in the right direction to eventually order the most suitable bed/mattress. Very knowledgeable and made us feel very much at ease
By Lloyd J | 1/3/2021
Great customer service . Customised analysis of my needs due to the simulator bed which really helped. Hygiene was very good. Overall great experience
By Neal P | 1/3/2021
Paula was ace. She was patient and attentive to my partners needs as she has back problems. There was no push to sell and she listened and gave feedback when requested. In fact, I asked her to come work for me!
By Claire S | 1/2/2021
We recieved help immediately from a very friendly colleague who helped us find the right mattress for myself and my partner who both have bad backs. She was very knowledgeable and was happy to wait for me being indecisive and gave us time to discuss alone with my partner. We even got a hot chocolate whole we discussed! Thank you for your help. Very excited for the delivery!
By Claire W | 1/2/2021
The assistant who helped us-Jane was extremely knowledgeable, personable, friendly and helpful. Made the experience really easy for us.
By Gis99 | 1/2/2021
Laura was very helpfull and help me to choose the best mattress available for me.
By LauraH | 1/2/2021
Excellent staff, helpful, friendly and efficient. Also really understood the difficulty in shopping with young children
By Kate W | 1/2/2021
The service we received was excellent. The sales advisor, Laura in the Plymouth (Coypool) store, was superb. She was very knowledgable of all the products, wasn’t pushy or forceful and recommended all options based on our preferences on quality, budget etc. We intended to shop around, Dreams was the first store we went in and purchased what we needed, due to the excellent value for money products and superb service.
By Jean J | 1/1/2021
Paul advised and assisted us well and obviously knew the products assets. He was helpful and gave an excellent service.
By Paul r | 1/1/2021
Laura was a fantastic employee. Came straight over and assisted us with all we needed.