Location
Brunel Retail Park, Rose Kiln Lane,
Reading, RG2 0HS

By Anonymous | 5/27/2018
Exactly the experience you want, one person asked if we were ok when we'd been in the store for a short time, then we could look around unhindered as no-one proceeded to follow us round the shop or asked us at every section. When we were ready to buy, the process was quick, efficient, and friendly - there was no pressuring to buy additional products, just a straight forward purchase.

By Anonymous | 5/26/2018
Staff very friendly and helpful. Clean and smart place .

By Anonymous | 5/26/2018
Staff friendly and approachable. Very understanding and related to my needs. Good advice but not pushy. Clear on all the technical details and very accommodating.

By Anonymous | 5/25/2018
Very friendly lady that served us explained well to our needs

By Anonymous | 5/21/2018
The lady assistant was very helpful and knowlegable

By Anonymous | 5/20/2018
Disabled person with specific queries. I have there three or four times and always had pleasant helpful customer service. Thank you

By Anonymous | 5/19/2018
The customer service we received from Claire and the store manager was great! We had previously visited competing stores (Bensons beds, furniture village etc) and constantly felt bombarded and pressured into a sale for items we weren't 100% with. However at Dreams felt relaxed and had plenty of time to test out the beds and deliberate amongst ourselves our options. At the same time Claire and the store manager were available at any time for any queries we had and to give us guidance. We felt no pressure in making a sell and as a result we've purchased a bed for our new house that we are 100% happy with.

By Anonymous | 5/18/2018
We needed to replace our bed after we lost ours in a house fire so it’s a very stressful experience. Our bed wasn’t very old and we wanted the same mattress again etc - I asked if you had our original order details, which you did, and even though the mattress was discontinued your staff offered the best possible replacement choices. They turned a stressful event into an easy & seemless one. Thank you x

By Anonymous | 5/13/2018
Friendly staff and responsive

By Anonymous | 5/12/2018
Veronica was very friendly and spent a lot of time with us but also left us time to try out and discuss while not feeling under pressure to but. She also found an end of line headboard which saved us money.