Dreams - Reading

We'd done a lot of research online and had chosen a specific mattress, which was on offer. When we arrived at the store it happened to be the first mattress we saw, right in front of us. The assistant was professional, knowledgeable and courteous, allowing us time to discuss what we were looking for. She was also able to price match a discount of 7% that I was available to me via my employer. A great customer experience all round.

Efficient order placement and arrangement of credit for payment. Friendly staff.

The person who assisted us (Marky) initially made himself known to us then checked a few minutes later if he could help. When we asked for help he was knowledgeable and we carried out a pleasant and productive discussion leading to a purchase.

We went to the store simple to fact find and ended up buying a mattress. The assistant, Veronica, was knowledgable, friendly and helpful without being pushy. There were a considerable number of beds to try although many were eliminated quickly for various reasons. We were given as much time as we wanted to make our decision.

Sales assistant Rachel was really friendly and knowledgable, she gave us a number of options of beds to try to ensure we bought the correct mattress for us. We were offered different price ranges and never felt pressured or rushed to making a choice.

Veronica was extremely knowledgeable and competent and helpful.

Very happy with the service provided by Veronice in the Reading store on Friday. We spent 2000 GBP purchased new pillows and mattress. Great experience

Market certainly knew his products. Identified my need and suggested 3 options for a mattress for my back. First class service

very helpful friendly assistant

Helpful assistant explained the way products were displayed instore and provided additional information when asked. Helped us to find the product we were looking for quickly.