Dreams - Reading

The lady who served us knew her job, spoke to us politely and at our level.The short time until delivery was a pleasant surprise, as we have experienced long waits for other items at various other stores

Sam who served us was very polite, well spoken and thoroughly helpful.

Fast friendly and no pushey salesman

We were welcomed when after we were in the store and asked if we needed help but we said no thank you, we were then left alone to browse which was exactly what we wanted. We then asked about a specific mattress that we purchased as our main bed, we were told you don't sell that anymore but pointed in the direction of one very similar which we did actually purchase in the end after trying lots of different mattresses out. We felt the colleges had knowledge and understanding of our needs. The purchase was easy and we would recommend to family and friends.

Samuel was extremely helpful, patient and friendly. Obviously he knew what he was talking about. He helped us to make the right choice. My partner and I were buying our first mattress and we left the shop very happy because we found a great quality and comfortable mattress for an excellent price.

The employee I spoke to was so understanding of the situation and gave us all the best knowledge about which mattress was best. He was efficient and friendly, I really enjoyed my visit.

The gentleman that’s helped us why we looked around store was very helpful and knowledgable great personality and special touch was a happy gentleman very chatty great bloke also he was trying to shove the product down our throats like bensons tried he was understanding to my needs very happy man with a smile top dog !

Our sales advisor, Claire, was very knowledgeable and took the time to listen to our needs and adjust recommendations based on our budget.

Sam was excellent attentive without intrusion informative patient clearly spoken. Obviously not experienced but that didn’t matter. It is exactly how retail sales should be. Really well done Dreams. Ian

Sam (served us) was friendly but not pushy. He was very knowledgeable about the products. He allowed us to very much take our time in testing & deciding upon the mattress we eventually purchased. He was also mindful at all times of the health & welfare of customers.