Dreams - Reading

2431 ratings
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Location

Brunel Retail Park, Rose Kiln Lane,
Reading, RG2 0HS

Andy B

By Andy B | 7/4/2015

Marky was very friendly and knowledgeable and helped us find exactly what we needed. The store manager (Steve I think) was honest and friendly and helped place our order quickly and for the collection method that suited us best. We were very impressed with the impeccable customer service on every level and this store would certainly be our first call again in future.

morgan

By morgan | 7/3/2015

Liked the store layout, good attention from staff

Patricia P

By Patricia P | 7/2/2015

Very helpful..friendly...informed us on how to choose what we were looking for by colour coding. Very good idea and saves wasted time looking and trying out every bed. Very good idea to colour code.

Danielle B

By Danielle B | 6/27/2015

Extremely happy with the lady that greeted us as we walked in the store, she was very helpful,professional and friendly. We was also very happy with the delivery service and help we received from delivery men, they explained everything clearly and very detailed, left no mess, again very professional and friendly. Would highly recommend your services again!

Helen P

By Helen P | 6/27/2015

Sharon at Reading Brunel Park branch was very helpful.

Sylvia B

By Sylvia B | 6/26/2015

This was the first store I visited and didn't need to look elsewhere. The choice was excellent as was the assistance I was given to make my choice. There was never any pressure to buy and I was left to make up my own mind in my own time. I was also offered coffee/tea or water to drink whilst I made my choice which, as it was a very hot day, I opted for water and was very grateful for it.

Paulw

By Paulw | 6/23/2015

Well we walked in and were given a warm, friendly welcome. We were asked If we needed any assistance and we declined as we were not sure what we actually wanted ourselves, we were met with a polite response of if you need any help just ask. Once we had tried a few of your products and we had no trouble getting hold of a representative to ask our questions, all our questions were met with well informed answers that helped us decide on our final purchase.

Wendy R

By Wendy R | 6/23/2015

Excellent service by Marky. Went out of his way to find us what we wanted. was polite proffessional. Made our visit very pleasant. Would definitely use Dreams in the future.

Jo Jo

By Jo Jo | 6/22/2015

Served by Sharon in the Reading Branch. She understood our needs, located product immediately and advised which product was most suitable taking into consideration my chronic back condition. Very knowledgeable and pleasant.

Jane C

By Jane C | 6/19/2015

Friendly staff without being pushy - sales person has very good knowledge of products was able to recommend the bed we eventually bought. Very helpful and polite.