Dreams - Reading

2431 ratings
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Location

Brunel Retail Park, Rose Kiln Lane,
Reading, RG2 0HS

Howard the Duck

By Howard the Duck | 6/15/2020

My wife and I visited the store on the 2nd day it was open due to Covid closure. We were met at the door by a member of the sales team and immediately offered PPE protection. We were offered advice and guidance as to the products available and pointed in the right directions for our requirements. Obviously buying a bed we needed to try them. We were given pillows with our own protective cover and the beds were also covered with our own protection. Steve our salesman answered all our questions and as a result we bought our new bed only having decided to buy a new bed some 4 hours earlier. This is I think the 3rd time we have used the store and all our experiences have been positive.

Howard the Duck

By Howard the Duck | 6/15/2020

My wife and I visited the store on the 2nd day it was open due to Covid closure. We were met at the door by a member of the sales team and immediately offered PPE protection. We were offered advice and guidance as to the products available and pointed in the right directions for our requirements. Obviously buying a bed we needed to try them. We were given pillows with our own protective cover and the beds were also covered with our own protection. Steve our salesman answered all our questions and as a result we bought our new bed only having decided to buy a new bed some 4 hours earlier. This is I think the 3rd time we have used the store and all our experiences have been positive.

Narendra Kumar Kairamkonda

By Narendra Kumar Kairamkonda | 6/14/2020

Post Covide unlock, myself and my wife took opportunity to visit dreams store in reading, We were surprised to see the arrangements done to take care of social distancing and other things like providing gloves / masks / hand sanitizers etc made us comfortable to enter the store. we generally want to have a look and feel of the product, hence preferred to visit store rather than placing order online. the sales person first asked few questions like what we were looking for and discussed few options available, and then took us to the displayed items for bedding and ottoman beds, suggested to go for warranty to cover accidental damages and 8 years of warranty. Then we selected the items, he took us to his desk and prepare the quote and offered some store discount as well. After seeing the display items and quote it was easy for us to decide to go-ahead, we also got included the assembly and disposing old beddings into the quote, and placed the order. Looking forward for the bed and bedding to arrive as promised, my kids are excited and this was for them. had good experience, so definitely would visit again and recommend friends as well.

Narendra Kumar Kairamkonda

By Narendra Kumar Kairamkonda | 6/14/2020

Post Covide unlock, myself and my wife took opportunity to visit dreams store in reading, We were surprised to see the arrangements done to take care of social distancing and other things like providing gloves / masks / hand sanitizers etc made us comfortable to enter the store. we generally want to have a look and feel of the product, hence preferred to visit store rather than placing order online. the sales person first asked few questions like what we were looking for and discussed few options available, and then took us to the displayed items for bedding and ottoman beds, suggested to go for warranty to cover accidental damages and 8 years of warranty. Then we selected the items, he took us to his desk and prepare the quote and offered some store discount as well. After seeing the display items and quote it was easy for us to decide to go-ahead, we also got included the assembly and disposing old beddings into the quote, and placed the order. Looking forward for the bed and bedding to arrive as promised, my kids are excited and this was for them. had good experience, so definitely would visit again and recommend friends as well.

Narendra Kumar Kairamkonda

By Narendra Kumar Kairamkonda | 6/14/2020

Post Covide unlock, myself and my wife took opportunity to visit dreams store in reading, We were surprised to see the arrangements done to take care of social distancing and other things like providing gloves / masks / hand sanitizers etc made us comfortable to enter the store. we generally want to have a look and feel of the product, hence preferred to visit store rather than placing order online. the sales person first asked few questions like what we were looking for and discussed few options available, and then took us to the displayed items for bedding and ottoman beds, suggested to go for warranty to cover accidental damages and 8 years of warranty. Then we selected the items, he took us to his desk and prepare the quote and offered some store discount as well. After seeing the display items and quote it was easy for us to decide to go-ahead, we also got included the assembly and disposing old beddings into the quote, and placed the order. Looking forward for the bed and bedding to arrive as promised, my kids are excited and this was for them. had good experience, so definitely would visit again and recommend friends as well.

Narendra Kumar Kairamkonda

By Narendra Kumar Kairamkonda | 6/14/2020

Post Covide unlock, myself and my wife took opportunity to visit dreams store in reading, We were surprised to see the arrangements done to take care of social distancing and other things like providing gloves / masks / hand sanitizers etc made us comfortable to enter the store. we generally want to have a look and feel of the product, hence preferred to visit store rather than placing order online. the sales person first asked few questions like what we were looking for and discussed few options available, and then took us to the displayed items for bedding and ottoman beds, suggested to go for warranty to cover accidental damages and 8 years of warranty. Then we selected the items, he took us to his desk and prepare the quote and offered some store discount as well. After seeing the display items and quote it was easy for us to decide to go-ahead, we also got included the assembly and disposing old beddings into the quote, and placed the order. Looking forward for the bed and bedding to arrive as promised, my kids are excited and this was for them. had good experience, so definitely would visit again and recommend friends as well.

Lin B

By Lin B | 3/19/2020

Polite and patient sales assistant gave us information about various options and helped us find the right divan and mattress for our needs.

Lin B

By Lin B | 3/19/2020

Polite and patient sales assistant gave us information about various options and helped us find the right divan and mattress for our needs.

Lin B

By Lin B | 3/19/2020

Polite and patient sales assistant gave us information about various options and helped us find the right divan and mattress for our needs.

Lin B

By Lin B | 3/19/2020

Polite and patient sales assistant gave us information about various options and helped us find the right divan and mattress for our needs.