Dreams - Reading

Assistance was very good not pushy and informative. Took time to understand our needs and went out of the way to help.

Friendly and helpful staff. Got exactly what we wanted. Very happy with the whole experience.

I've used Dreams a few times now and you have never failed. Always brilliant customer service when in the shop. Always listening to my needs and never pushy.

From the moment we walked in we were greeted nicely, there was no pressure put upon us but the help was there when needed.

All staff in Reading shop v helpful. Mattress delivered today by Leon n Dwayne who could not have been more polite, friendly n helpful. They even called 10mins before their arrival !

Ollie was friendly and helpful. Not pushy but very knowledgeable.

We were greeted by a very friendly member of staff called Sam he was very helpful and understanding of our needs, he offered us refreshments whilst choosing our bed and mattress, we were very happy with our visit to dreams and hope we will finally get a good night's sleep 💤

Very informative service and knowledge to help select the right items for us. Sam (Reading store) was very helpful.

The young man who served me could not have been more personable or knowledgeable even though I wasn’t proposing to spend a large amount of money as it was for a guest bed mattress, from display. He incorporated a deal for free pillows in what was already a competitive price, this is the sort of experience that will bring us back in the not too distant future when we propose spending considerably more money to replace our 25 year old Kingsize bed and mattress. (We are able to transport the mattress ourselves as we will be in possession of the hired van with which we will have moved our daughter to London after 2 years unexpectedly stranded with us in Reading thanks to Covid, the existing mattress was hers and she took it with her, hence my emergency visit ). Glad to see he was wearing a mask, as was I, I recently had a hospitality event spoiled by neither the staff or the other attendees being masked, for people of my mindset this is really important. We are picking the mattress up on Saturday 8th after the London move is complete. Thank you.

Had very good service the assistant was knowledgeable , friendly , and very helpful